RepCharm gives every Shopify review a perfect reply automatically
Stop leaving reviews unanswered. RepCharm reads every review and posts a personalized reply in seconds, so your store stays responsive without manual work.
100+ merchants want instant, human-sounding replies
Sarah K.
Verified buyer
Sage Linen Napkins
Absolutely love these! Fast shipping, premium quality, and the sage color is exactly as shown. Will definitely order again.
The problem
Merchants waste hours on reviews — or ignore them entirely
Every unanswered review is a missed opportunity. Every generic reply hurts your brand. There's a better way.
per week
Average time Shopify merchants spend manually writing review replies — time stolen from running their store.
of shoppers
Check how brands respond to reviews before buying. A silent inbox costs you sales every day.
reviews
Never gets a reply. Those customers churn quietly — and your star rating quietly drops.
How it works
Three steps to never stress about reviews again
Set up in minutes. Start replying in seconds.
Incredible product quality and lightning-fast shipping. My customers love it!
Connect your Shopify store
Link your store in one click. RepCharm instantly syncs your review platforms — Judge.me, Trustpilot, Google Reviews, and more.
Matching your brand tone...
AI learns your brand tone
Our AI analyzes your existing responses, product descriptions, and brand voice guidelines to understand exactly how you communicate.
Alex M. ★★★★★
Incredible product quality and lightning-fast shipping!
AI Reply · just now
Thank you, Alex! We're thrilled you loved it — hope to see you again soon! 🌟
Get instant replies for every review
New review? Get a tailored, on-brand reply ready in seconds. Review, edit, or auto-publish. You stay in control.
Features
Everything you need to win at reviews
Built for Shopify merchants who take customer experience seriously.
Auto-Reply
Every review answered — automatically
New review lands? RepCharm instantly generates an on-brand reply and posts it. No queue, no backlog, no copy-paste — your store replies while you sleep.
- ✓Works 24/7 across all platforms
- ✓Replies in under 2 seconds
- ✓Full review history synced
Love the product, arrived quickly!
Great quality, minor packaging damage.
Product fine, but took 2 weeks to arrive.
Tone Customization
Replies that sound like you — always
Pick your brand voice once. From Friendly & Warm to Professional & Polished — RepCharm matches your tone on every single reply, automatically.
- ✓4 built-in brand tones
- ✓Custom voice training
- ✓Never sounds like a bot
Brand Tone
Good product overall, delivery was a bit slow though.
Hey there! Thanks so much for your amazing review — you honestly made our day! 🎉 Can't wait to have you shop with us again!
Multi-Store
Run 3 stores? Handle all reviews in one place
Connect every Shopify store under one RepCharm account. All reviews, all platforms, all replies — one dashboard. No switching tabs.
- ✓Unlimited store connections
- ✓Per-store tone settings
- ✓Unified reporting
BlossomHome
blossom.myshopify.com
UrbanGear Co.
urbangear.myshopify.com
LuxeCandle
luxecandle.myshopify.com
Analytics
See exactly how your reviews are performing
Track response rates, reply quality, and star rating trends. Know which products get the most feedback and how customers feel week over week.
- ✓Live reply counter
- ✓Rating lift tracking
- ✓Weekly digest emails
Replies this month
100%
Response rate
4.8★
Avg rating
4.1h
Saved
Live Demo
See it in action
Reply tone
Reply will appear here
Social proof
Join 100+ Shopify merchants
already on the waitlist
Early access merchants see an average 40% improvement in review response rates within the first week.
0+
Reviews replied
0%
Satisfaction rate
0+
Merchants on waitlist
“I used to dread Monday mornings — 30+ reviews waiting. Now RepCharm handles them overnight. My response rate went from 20% to 100%.”
Sarah K.
Owner, BlossomHome Shop
“The AI actually sounds like us. Our customers have no idea it's AI — they just think our support team got way better.”
Marcus T.
Founder, UrbanGear Co.
“Within 2 weeks our store rating jumped from 4.2 to 4.7. Responding to bad reviews professionally actually converts skeptics.”
Priya M.
CEO, LuxeCandle Studio
Founder Launch Offer
First 50 customers get 50% off for the first 3 months.
This is the founder launch window designed to get decisive merchants in now. Lock the offer before the first 50 paid customers are gone, then keep every review reply moving without another manual backlog week.
Starter
$14.50/mo
$29/mo
Perfect for stores cleaning up the first review backlog fast.
Growth
$39.50/mo
$79/mo
For brands that want every review answered while volume keeps climbing.
Magic-link sign-in now unlocks onboarding immediately, so merchants can start their trial without waiting for manual approval.
Live counter
Founder spots
0 of 50 founder spots claimed
0 paid customers already ahead of the line
50% discount locked for the first 3 months
Counter updates from live checkout events captured by the site
Pricing
Simple, transparent pricing
Standard pricing is below. While launch spots remain, the first 50customers can lock founder pricing at half off for the first 3 months.
Starter
Perfect for growing Shopify stores.
- Up to 50 AI review replies / month
- Trustpilot, Judge.me & Google Reviews
- Brand voice customisation
- Email support
Sign in with your email to start onboarding and claim trial access.
Growth
For merchants who take reviews seriously.
- Unlimited AI review replies / month
- Multi-platform support
- Priority support
- Advanced brand voice tuning
- Bulk reply queue
Sign in with your email to start onboarding and claim trial access.
No credit card required · Cancel anytime · 14-day free trial
Reserve your founder spot
Lock your place before the last 50 spots disappear
The founder checkout link is still being finalized. Join the list and we will reserve your place in paid-customer order.
No spam. No pressure. Just a fast way to hold your place in the launch queue.